Information Duties

ACC. TO ART. 13 DSGVO

We hereby wish to inform you comprehensively about the processing of your data in our company and the data protection claims and rights to which you are entitled within the meaning of Art. 13 of the European Data Protection Basic Regulation (EU DS-GVO).

1. Who is responsible for data processing and whom can you contact? 

Responsible authorities: 

LÖFFLER GmbH
Rosenstrasse 8
91244 Reichenschwand

Authorized managing director: Werner Löffler
Phone: +49 (0) 91 51 - 83 00 8-0
Fax: +49 (0) 91 51 - 83 00 8-88

Company data protection officer: 

Fabian Fromm
Project 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg, Germany

E-mail: anfragen@projekt29.de
Phone: 0941-2986930

 

2. Which data are processed and from which sources do these data originate? 

We process the data that we have received from you as part of the contract initiation or processing, on the basis of consents or as part of your application to us or as part of your staff.

 

Personal data includes the following:

Your master/contact data, for example first and last name, address, contact data (e-mail address, telephone number, fax), bank data for customers/prospects. 

For applicants and employees, this includes, for example, first and last name, address, contact data (e-mail address, telephone number, fax), date of birth, data from CV and job references, bank data, religious affiliation, health data, photos.

For business partners, this includes, for example, the name of their legal representative, company, commercial register number, VAT number, company number, address, contact person contact data (e-mail address, telephone number, fax), bank data. 

For visitors to our company, this includes name and signature. 

For journalists, this includes first and last name, e-mail address, fax number.

For lottery participants this includes first name, surname and e-mail address.

In addition, we also process the following other personal data:

  • Information about type and content of contract data, order data, turnover and receipt data, customer and supplier history as well as consulting documents,
  • Advertising and sales data,
  • Information from your electronic dealings with us (e.g. IP address, log-in data),
  • other data that we have received from you in the context of our business relationship (e.g. in discussions with customers),
  • Data that we generate ourselves from master/contact data and other data, such as customer requirement and customer potential analyses,
  • the documentation of your declaration of consent for the receipt of e.g. newsletters.
  • Photographs taken during events.

 

3. For what purposes and on what legal basis is the data processed?

We process your data in accordance with the provisions of the Data Protection Basic Regulation (DS-GVO) and the Federal Data Protection Act 2018 as amended:

  • to fulfil (pre-)contractual obligations (Art. 6 para. 1lit.b DS-GVO):

The processing of your data is carried out online or in one of our branches for the purpose of processing contracts with your employees in our company. The data will be processed in particular for the initiation of business transactions and the execution of contracts with you. 

  • to fulfil legal obligations (Art. 6 para. 1 lit.c DS-GVO):

A processing of your data is necessary for the purpose of the fulfilment of different legal obligations e.g. from the commercial code or the tax code.

  • to safeguard legitimate interests (Art. 6 para. 1 lit.f DS-GVO):

On the basis of a weighing of interests, data processing may take place beyond the actual fulfilment of the contract in order to safeguard the legitimate interests of us or third parties. Data processing to safeguard legitimate interests may take place, for example, in the following cases:

  • Advertising or marketing (see No. 4),
  • Measures for business management and further development of services and products;
  • Maintaining a Group-wide customer database to improve customer service
  • in connection with legal proceedings
  • Sending of non-promoting information and press releases. 
  • within the scope of your consent (Art. 6 para. 1lit.a DSGVO):

If you have given us your consent to process your data, e.g. to send you our newsletter, to publish photos, competitions, etc., we will not use your data for any other purpose. 

 

4. Processing of personal data for advertising purposes

You may at any time object to the use of your personal data for advertising purposes in whole or for individual measures without incurring any costs other than the transmission costs according to the basic tariffs. 

We are entitled under the legal requirements of § 7 Abs.3 UWG to use the e-mail address you provided by concluding the contract for direct advertising for our own similar goods or services. You will receive these product recommendations from us irrespective of whether you have subscribed to a newsletter or not.

If you do not wish to receive such recommendations from us by e-mail, you can object to the use of your address for this purpose at any time without incurring any costs other than the transmission costs according to the basic tariffs. A message in text form is sufficient for this purpose. Of course, every e-mail always contains an unsubscribe link.

 

5. Who receives my data? 

If we use a service provider in the sense of order processing, we will nevertheless remain responsible for the protection of your data. All contract processors are contractually obliged to treat your data confidentially and to process it only within the scope of the service provision. The contract processors commissioned by us will receive your data if they need the data to perform their respective services. These are, for example, IT service providers that we need for the operation and security of our IT system as well as advertising and address publishers for our own advertising campaigns.

Your data will be processed in our internal customer database. The customer database supports the improvement of the data quality of the existing customer data (duplicate cleansing, spoilage/deadness indicator, address correction) and enables the enrichment with data from public sources.

If there is a legal obligation and in the context of legal prosecution, authorities and courts as well as external auditors can be recipients of your data.

In addition, insurance companies, banks, credit agencies and service providers may be recipients of your data for the purpose of initiating and fulfilling contracts.

 

6. How long will my data be stored?

We process your data until the end of the business relationship or until the expiry of the applicable statutory retention periods (e.g. from the German Commercial Code, the Tax Code or the Working Hours Act); furthermore, until the end of any legal disputes in which the data is required as evidence.

 

7. Is personal data transferred to a third country?

In principle, we do not transfer any data to a third country. In individual cases, data will only be transferred on the basis of an adequacy decision by the European Commission, standard contractual clauses, suitable guarantees or your express consent. 

 

8. What data protection rights do I have?

You have the right to information, correction, deletion or restriction of the processing of your stored data at any time, the right to object to the processing, the right to data transfer and the right to lodge a complaint in accordance with the requirements of data protection law.

Right to information:

You can request information from us as to whether and to what extent we process your data.

Right to correction:

If we process your data that is incomplete or incorrect, you can demand that we correct or complete it at any time. 

Right to deletion:

You can demand that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate protection interests. Please note that there may be reasons that prevent an immediate deletion, e.g. in the case of legally regulated storage obligations.

Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory obligation to retain data in this respect.

Right to limit the processing:

You can ask us to restrict the processing of your data if

  • You dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
  • the processing of the data is unlawful, but you refuse to delete it and instead demand a restriction on the use of the data,
  • we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
  • you have objected to the processing of the data.

Right to data transfer:

You may request that we make available to you the data that you have provided to us in a structured, common and machine-readable format and that you may transfer this data to another responsible person without our obstruction, provided that 

  • we process this data on the basis of an agreement given and revocable by you or for the fulfilment of a contract between us, and
  • such processing is carried out using automated procedures. 

If technically feasible, you may request us to transfer your data directly to another responsible party. 

Right of objection:

If we process your data for legitimate reasons, you may object to such processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can prove compelling grounds for processing worthy of protection which outweigh your interests, rights and freedoms or the processing serves the assertion, exercise or defence of legal claims. You can object to the processing of your data for the purpose of direct marketing at any time without giving reasons.

Right of appeal:

If you are of the opinion that we violate German or European data protection law when processing your data, please contact us in order to clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.

If you wish to assert any of the above rights against us, please contact our data protection officer. In case of doubt, we can request additional information to confirm your identity.

 

9. Am I obliged to provide data? 

The processing of your data is necessary to conclude or fulfil your contract with us. If you do not provide us with this data, we will normally have to refuse to conclude the contract or will no longer be able to execute an existing contract and will therefore have to terminate it. However, you are not obliged to give your consent to data processing with regard to data which is not relevant for the performance of the contract or which is not required by law.