Terms of delivery


Unless agreed to otherwise or stated otherwise for the article, we shall deliver the article within 1 - 3 business days upon receipt of your order. Please see the respective product page for exceptions. Shipping duration may vary for each country and may differ from the stated shipping time.

We provide free shipping for deliveries to the following countries within the EU unless stated otherwise for the respective product. (Austria, Bulgaria, Croatia, Cyprus, Estonia, Finland, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovenia, Spain, Sweden)

The LÖFFLER GmbH may make partial deliveries to the address stated when placing the order if doing so is tolerable to you in consideration of your and our interests. In case of partial deliveries the LÖFFLER GmbH shall of course cover the resulting additional shipping costs. Partial deliveries shall be made at our risk. Upon the receipt of each partial delivery the risk for the delivered articles shall be transferred to you. Unless we fall behind with outstanding partial deliveries or if outstanding partial deliveries are not possible for us you may withdraw from the contract as a whole or may demand damage compensation for non-fulfilment of the entire liability if the partial delivery is of no interest to you.

Please note that holidays are not uniform across Germany or Europe and that our services are provided in different countries. The above-stated particularities for holidays therefore apply to legal holidays in the respective German federal states in which the service provider participates in the execution of the order.

In case of delivery delays we will inform you without delay if you provided your contact details to us with the order.

Should the ordered goods not be available we shall reserve the right not to deliver them. The following shall apply: Only while supplies last. In this case we will notify you without delay and refund any payments already received.